1. Information Collected by the Mobile ApplicationThe mobile application may collect certain information from the user’s device, including but not limited to device identifiers, operating system details, application usage statistics, crash and performance logs, and, where expressly authorized by the user, location information and media access (such as camera or gallery). Such information is collected solely for enabling core application functionalities, enhancing system performance, and improving the overall user experience.

2. User PermissionsThe application may request specific permissions—such as access to the device Camera, Location, Storage, and Internet—strictly for the purpose of supporting designated features within the application. These permissions are not activated without the user’s consent, and users retain full control over enabling or disabling such permissions at any time.

3. Use of Collected DataInformation collected through the mobile application is utilized for the purposes of user authentication, secure service delivery, system optimization, security and integrity monitoring, and for providing relevant notifications and updates to the user. No data is used for purposes beyond those stated herein.

4. Data Sharing and DisclosureUser data is not sold, distributed, or disclosed to unauthorized third parties under any circumstances. Limited information may be shared with trusted service providers—such as analytics or crash-reporting platforms—strictly for performance improvement, diagnostics, and ensuring uninterrupted service delivery. All such disclosures adhere to applicable legal and security standards.

5. Data SecurityAll data transmitted through the mobile application is protected using secure, industry-standard encryption protocols. Comprehensive administrative, technical, and physical safeguards are employed to prevent unauthorized access, loss, misuse, or alteration of user information.

6. Data Retention and DeletionUser data is retained only for the duration necessary to fulfil the purposes described in this policy or to comply with statutory and regulatory requirements. Users may request the deletion of their personal data by contacting the designated email address provided below. All such requests shall be processed in accordance with applicable policies and legal obligations.

7. In-App Access to Privacy PolicyA copy of this Privacy Policy, including this addendum, is made readily accessible within the mobile application under the “Settings” or “Privacy Policy” section, in accordance with Google Play requirements for transparency and user access.

8. Contact for Privacy-Related QueriesFor any privacy-related questions, concerns, or data requests, users may contact the designated authority at: cms@fia.gov.pk.

9. Compliance with Google Play PoliciesThis mobile application fully complies with Google Play’s User Data, Permissions, and Data Safety policies. All data collection, usage, retention, and sharing practices declared in the Google Play Console accurately and transparently reflect the actual behavior and functionalities of the application.