Overseas Pakistanis Complaint Cell
Where Pakistanis living abroad can register a complaint and who to contact for help.
The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established the Grievance Commissioner Cell for Overseas Pakistanis in Federal Ombudsman Secretariat by appointing Hafiz Ahsaan Ahmad Khokhar Advocate Supreme Court of Pakistan, Senior Advisor Law/Register as Grievance Commissioner for Overseas Pakistanis under Section (7) of the Federal Ombudsmen Institutional Reforms Act, 2013, to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.
The detail information for connecting the Secretariat of Federal Ombudsman and Grievance Commissioner Cell is as follows:
Overseas Pakistanis
Submit an online complaint
Click here for complaints to Wafaqi Mohtasib (Ombudsman).
Open the portal-
Websitehttp://mohtasib.gov.pk/
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AddressFederal (Wafaqi Mohtasib) Ombudsman Secretariat Head Office, 36-Constitution Avenue, Opp. Supreme Court, G-5/2” Islamabad, Pakistan
FIA Immigration Complaint Cell
The Director General FIA has been pleased to nominate Director Immigration FIA (BS-20) as Focal Person for correspondence with Wafaqi Mohtasib Secretariat / Grievance Commissioner for Overseas Pakistanis for redressal of their complaints and streamlining the relevant issues with other departments/ organizations and ministries. The contact details of Director Immigration, Federal Investigation Agency (FIA) are as under:
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For immigration complaints
Director Immigration
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For immigration complaints
Assistant Director Immigration
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Cyber crime
NCCIA Cyber Crime Complaint
Overseas Pakistanis click here for cyber crime complaints.
Open the portal
Helplines
FIA has also established dedicated Helplines to receive complaints from Overseas Pakistanis and the details of these Helplines are as under:
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UAN No+92-51-111-345-786
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Landline No+92-51-9261104